What is a debt relief program and how do I know if I should use one? | Consumer Financial Protection Bureau (2024)

  • Charges any fees before it settles your debts;
  • Represents that it can settle all of your debt for a promised percentage reduction;
  • Touts a "new government program" to bail out personal credit card debt;
  • Guarantees it can make your debt go away;
  • Tells you to stop communicating with your creditors;
  • Tells you it can stop all debt collection calls and lawsuits; or
  • Guarantees that your unsecured debts can be paid off for pennies on the dollar.

An alternative to a debt settlement company is a non-profit consumer credit counseling service. These non-profits can attempt to work with you and your creditors to develop a debt management plan that you can afford, and that can help get you out of debt. They usually will also help you develop a budget and provide other financial counseling.

Also, you may want to consider consulting a bankruptcy attorney, who may be able to provide you with your options under the law. Some bankruptcy attorneys will speak to you initially free of charge.

Warning: There could be tax consequences for debt forgiveness. If a portion of your debt is forgiven by the creditor, it could be counted as taxable income on your federal income taxes. You may want to consult a tax advisor or tax attorney to learn how forgiven debt affects your federal income tax.

For servicemembers with loans taken out before entering active duty military service, the Servicemembers Civil Relief Act (SCRA) provides a variety of protections, including an interest rate reduction down to 6 percent and foreclosure protections. Download our fact sheet to learn more.

If you are on active duty when you refinance or consolidate your loans, the new loan will not be covered under the protections of the SCRA since it is no longer considered a pre-service loan. For example, if you took out a student loan before you entered active duty, but then consolidate that student loan after entering active duty, you would not then be able to request an interest rate reduction down to 6 percent on that new consolidation loan. Or, if you took out a mortgage before you entered active duty, and refinance during active duty, you would lose the foreclosure protections provided under the SCRA.

If you still have questions about your rights under the SCRA, contact your closest legal assistance (JAG) office for more information. You also may be able to get assistance from your state attorney general .

What is a debt relief program and how do I know if I should use one? | Consumer Financial Protection Bureau (2024)

FAQs

What is the debt relief program? ›

Debt relief or settlement companies are companies that say they can renegotiate, settle, or in some way change the terms of a person's debt to a creditor or debt collector.

When should you consider a debt relief program? ›

If you're juggling multiple high-interest debts, such as credit cards, personal loans or medical bills, it might be time to consider a debt relief program.

Is the debt relief program legit? ›

If a debt relief organization you're considering demands upfront payment, guarantees to settle your debts for a fraction of what you owe, refuses to send free information about its services, or promises to stop all debt collection calls and lawsuits, steer clear. Those are red flags that indicate a possible scam.

What is the downside to debt relief? ›

Creditors are not legally required to settle for less than you owe. Stopping payments on your bills (as most debt relief companies suggest) will damage your credit score. Debt settlement companies can charge fees. If over $600 is settled, the IRS will view this debt as a taxable income.

What happens when you enroll in a debt relief program? ›

A debt relief program could involve: Wiping the debt out altogether in bankruptcy. Using a debt management plan to get changes in your interest rate or payment schedule. Negotiating with creditors to settle the debt for less than the full amount owed.

How do I know if a debt relief company is legit? ›

They Ask for Fees Upfront

This is the most obvious sign of a debt relief scam. If the person/company offers to help get rid of your debt but first you have to pay them a fee, they're probably lying to you. Cut off contact and file a complaint with us.

Who qualifies for debt forgiveness? ›

Cancel student debt for borrowers who entered repayment a long time ago. Borrowers with undergraduate debt would qualify for forgiveness if they entered repayment 20 years ago or more, and borrowers with graduate school debt would qualify for forgiveness if they entered repayment 25 years ago or more.

How do I get out of debt relief program? ›

How to Cancel a Debt Management Plan
  1. Contact the agency and your creditors. Depending on the agency you're working with, you may be able to cancel your DMP over the phone or in writing via email, mail or fax. ...
  2. Pay off your debts. ...
  3. Stop making payments.
Sep 6, 2023

Does debt relief really exist? ›

Debt relief companies, sometimes called debt settlement companies, are one option for those struggling with credit card debt, tax debt, personal loan debt and other types of unsecured debt. These companies can help you manage certain types of debt, but they won't be the right solution for everyone.

What are the dangers of debt forgiveness? ›

Using debt settlement options to reduce debt comes with several risks, including late payments on your credit report, potential charge-offs, settlement company fees, tax implications on forgiven balances, possible scams and the overall risk of settlement offers not working.

Why shouldn't you do debt settlement? ›

Stopping payment on a debt means you could face late fees and accruing interest. Additionally, just because a creditor agrees to lower the amount you owe doesn't mean you're free and clear on that particular debt. Forgiven debt could be considered taxable income on your federal taxes.

Does debt forgiveness ruin your credit? ›

Debt forgiveness may negatively affect credit scores, making it challenging to obtain future loans or credit. Forgiven debt of more than $600 may be considered taxable income, potentially resulting in a hefty tax bill.

How do debt forgiveness programs work? ›

Debt forgiveness is a process where a creditor pardons a debtor from part or all of their outstanding debt. Various types of debt may qualify for forgiveness. Debt forgiveness can offer relief from overwhelming financial burdens, but it does have downsides. There are alternative options for managing debt.

Do you have to pay back a debt relief? ›

Under the terms of a debt management plan, while you may receive more favorable interest rates or relief from fees, you still repay the entire principal amount owed.

How does debt free relief work? ›

Debt relief involves consolidating or negotiating your debt to make it more affordable. Depending on your situation, you may consider debt consolidation, a debt management plan, debt settlement or even bankruptcy.

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