FAQs
However, if you do not have a government-issued ID, there are other forms of identification that you can use, such as a voter ID or military ID. Cash App also accepts foreign passports as a form of identification. In conclusion, you must provide a government-issued ID to verify your Cash App account.
What to do when Cash App can't verify identity? ›
How Do I Verify My Cash App If I Encounter Issues?
- Ensure your information is accurate and matches your ID.
- Use a high-quality image of your ID.
- Check for any updates on the Cash App.
Unexpired Government-Issued Photo ID: Taking a clear picture of your government-issued ID (e.g., driver's license, passport) might be required for further verification. Income Verification: In specific cases, Cash App might ask for proof of income or source of funds.
How do I verify my employment on Cash App? ›
We may require you to verify your income to gain access to certain features or products. To verify this info, you'll need to share documents like your pay stubs or tax forms. You'll choose which document you're uploading in-app, then you can either take a photo of the document or upload an image.
What else can I use to verify my identity? ›
Acceptable Documents for Identity Verification
- State identification (ID) card.
- Driver license.
- US passport or passport card.
- US military card (front and back)
- Military dependent's ID card (front and back)
- Permanent Resident Card.
- Certificate of Citizenship.
- Certificate of Naturalization.
Step 4: Verify your identity- Once you have entered your personal information, Cash App will ask you to verify your identity by taking a photo of your government-issued ID, such as a passport or driver's license. You may also be asked to take a selfie.
How to verify a payment method? ›
To complete verification, your bank might ask you to:
- Enter a one-time SMS code.
- Use your bank's mobile application to verify your credit card.
- Use biometrics or other authentication methods.
You did not enter a SSN on your form. You have a limited credit history. You are the victim of identity theft. You have a security freeze on your credit.
How long does it take to verify your identity on Cash App? ›
You are able to do this in the Cash App mobile app. Though it takes 48 hours to verify your Cash App account, have in mind that the time period for Cash App verification can vary. However, if your account is verified, you can request an increase in the transaction limit.
Why is Cash App saying we couldn't verify that this account belongs to you? ›
Double-check your login credentials: Make sure you are entering the correct email address or phone number associated with your Cash App account, as well as the correct password. Pay attention to any capitalization or special characters.
Balance limits
If you haven't verified your identity, your balance limit is $1,000.
Does Cash App verify people? ›
We may prompt you to verify your identity with your Social Security Number (SSN) within the app. Certain features within Cash App require your identity to be verified. To keep your identity safe, never share your SSN or offer your SSN to anyone outside of Cash App.
How to verify Cash App as a minor? ›
Set up in minutes
- Download. Download Cash App, tap the profile icon, then select Family.
- Get approved. Send a sponsorship request to your parent or trusted adult for approval.
- Welcome! Once approved, you're in.
In order to complete account verification, they will be asked to provide their full legal name, birth date, and SSN. If you do not pass identity verification in-app, you can try again at any time. The option to retry verification can be found in the Family section of Cash App under Profile.
