How to Close a Chase Account: A Complete Overview (2024)

How to Close a Chase Account: A Complete Overview (1)

Though Chase is one of the biggest banks in the USA, it doesn’t mean it should fit you to a tee by default. You might be disappointed in their services, minimum balance requirements, interest rates, or any number of other features. At some point, your financial circ*mstances can change, or you can simply decide to shift to another financial institution.

Whatever the reason, if you wonder how to close a Chase account, you should know that it is a straightforward process when approached with the right steps. In this review, you’ll find guidance on how to deactivate a Chase bank account, detailing the necessary information and procedures you'll need to follow.

Remove Funds From Your Account

Before asking yourself, “How do I cancel a Chase account?” you should get prepared for the closure. The first step is to open a new account in another financial institution to move your funds (unless you already have one). Alternatively, you can just withdraw your money and get it in cash.

Online Transfers

To transfer your money online, you should sign in to your Chase profile using a mobile app or website. For external transfers, the bank has a $25,000 per day limit for most accounts. For Chase Private Client and Sapphire Banking, this limit is increased to $100,000. The good news is that Chase doesn’t charge fees for outgoing transfers. Remember, though, that the receiving bank or institution may still impose such charges. Common processing time for such transactions is up to 3 business days, so take that into account when planning your expenses.

Wire Transfer

Wire transfers offer a quick way to send large sums domestically or internationally. While a standard limit for wires is $250.000 per day, you can contact the bank to increase it depending on your account balance, payment currency, and destination. Bank-to-bank transfers could entail fees of up to $50. The charge will vary by the transaction amount.

Domestic transfers are fast and can be credited on the same day, while international payments could take a few days, require you to provide identity details, and involve higher processing costs.

Cash Withdrawal

If the remaining balance on your Chase account is relatively low, you can withdraw cash using the ATM or visiting a local bank branch. ATM withdrawals are limited to $1.000 a day, or you can cash out in the bank branch up to $3.000 per day. No fees are charged in both cases.

How to Close a Chase Account: A Complete Overview (2)

Manage Automatic Payments and Deposits

When you consider how to delete a Chase account, don’t forget to cancel or transfer your existing automatic payments and deposits, such as:

  • Bills and utilities;
  • Loans and mortgages;
  • Credit card payments;
  • Recurring services;
  • Contributions to investment accounts or retirement funds;
  • Investment dividends;
  • Automated transfers;
  • Salary or wage deposits;
  • Government payments and benefits.

Log into your Chase online account and go to the automatic payments section. Here, you can cancel, edit, or transfer these scheduled payments. You can contact Chase customer service or let a branch rep personally guide you through the process when visiting the bank. After making changes, verify with both Chase and the receiving institution or biller to confirm that the changes have taken effect.

How to Close a Chase Bank Account: Options and Methods

All in all, closing a Chase checking or savings account is not a difficult task. By getting prepared as stated above, you’ll ensure a quick and smooth closure. There are four methods of how to deactivate a Chase account.

1. Online

Though Chase doesn’t offer “click-of-a-button” convenience for closing your account, you still can do it remotely. In your online banking profile, locate the Secure Message Center and send a message explaining that you want to delete your account. In about 2 days, you’ll get a reply with detailed instructions on what you should do next.

2. By Phone

Call Chase customer service at (800) 935-9935. Inform the representative of your intention to close the account. They will take you through the necessary steps and may require additional verification for security purposes:

  • Account number;
  • Personal identification (driver's license, passport, etc.);
  • Any remaining checks linked to the account;
  • Debit/credit cards associated with the account.

3. In-Person Visit

Visit a Chase branch near you and speak with a bank representative personally. They will provide you with the necessary forms to finalize the closure and help you complete it as soon as possible.

4. By Mail

It isn't the safest or the most convenient method out there, but it is still available. You can write down a letter asking to cancel your current Chase account. Remember to note your personal details, including full name, address, account number, phone, and email, and put your signature. You should send your request to:

National Bank By Mail, P.O. Box 36520, Louisville, KY 40233-6520

Once the closure is complete, contact a Chase representative in person or through an online platform to make sure that your account has been deleted, and ask for a written confirmation if needed.

Final Thought

Now, you should be clear on how to delete a Chase bank account. Yet, it’s a decision that should be made after careful consideration of its consequences. While you might streamline your finances and avoid unwanted fees, it could potentially impact your financial history and credit score.

FAQ

How do you close a checking account in Chase?

You have four methods of how to cancel a Chase bank account: online deactivation, closure by mail, via customer service, or personally in a local branch.

How long does it take to close a Chase account?

It will depend on the preliminary arrangements you have to handle, such as transferring remaining funds and managing your automated payments. In most cases, the closure time is about a few days. However, when done in a bank branch, it can be near instantaneous.

Can I reopen my Chase account after it's closed?

In most cases, a deleted account can’t be reactivated, meaning you’ll have to open a new one. So, when contemplating how to close a Chase account, make sure you won’t regret the decision.

How to Close a Chase Account: A Complete Overview (2024)

FAQs

What is the best way to close a Chase account? ›

Online – Log in to your Chase account and open the “Secure Messages” center. From there, tell the representative that you want to close your account and answer any questions they may have. Over the Phone – You can cancel your Chase checking account by calling the company's customer service department at 1-800-935-9935.

Is there a penalty for closing a Chase checking account? ›

Generally for any bank, unless it's a CD before maturity there should be no fee to close the account; if the balance is small you might be subject to a monthly fee for keeping the account active which over time would wipe out that balance or cause negative balance problems.

How to properly close a checking account? ›

Contact the Bank to Cancel the Account

Typically, you must call or visit your financial institution to do this. However, some banks and credit unions will let you close an account online. Be sure to download any statements you may need for purposes such as completing your tax return before the old account is closed.

How do I get a Chase account summary? ›

From the My Accounts page, choose the account for which you want to view a statement and click the “Statements” link. Note: an exclamation point icon will appear next to the “Statements” link when a new statement is available.

What is the closing policy for Chase? ›

Chase Closing Guarantee

Finding the right home is exciting and we do whatever we can to help customers get in to their new home quickly. For relocations, we promise an on-time closing for eligible products in as soon as three weeks or employees get $5,000, if they qualify.

Does closing a bank account hurt your credit? ›

The act of closing a bank account, such as a checking or savings account, does not directly affect your credit score. Your credit score is not directly affected by your checking and savings account activity. That includes account closures.

Is there a downside to closing checking account? ›

Closing an account may save you money in annual fees, or reduce the risk of fraud on those accounts, but closing the wrong accounts could actually harm your credit score. Check your credit reports online to see your account status before you close accounts to help your credit score.

What happens to your money when Chase closes your account? ›

When a non-satisfactory relationship occurs, all of your cards and accounts are closed. Chase will typically mail you a check for the balance in your account. After this happens, some people may be able to reopen accounts after a few years.

Can Chase close my account without telling me? ›

Generally, banks may close accounts, for any reason and without notice. Some reasons could include inactivity or low usage. Review your deposit account agreement for policies specific to your bank and your account.

What is the procedure for closing a bank account? ›

Cancel your bank account. Although financial institutions allow you to do this online, they may require you to make a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.

Can you close a bank account without going to the bank? ›

If an account has no balance, it only takes a few minutes to close it by phone or in a bank branch. If there is cash in the account, you'll need to withdraw your remaining balance to complete the process. .

Can a bank refuse to close your account? ›

How can the bank refuse to close my overdrawn checking account, as I requested, to avoid more overdraft fees? Generally, the bank will not close a checking account that is in an overdraft status. Such an account will be kept open until it is brought current. Then, the account can be closed.

How to get statements for a closed Chase account? ›

When you need statements from a closed bank account, there are two main ways to request them:
  1. Contact the Bank by Phone or Email. The first step is to contact your former bank directly via phone call or email. ...
  2. Visit the Bank Branch.
Mar 3, 2024

What is a bank account summary statement? ›

A bank statement is a list of all transactions for a bank account over a set period, usually monthly. The statement includes deposits, charges, withdrawals, as well as the beginning and ending balance for the period, along with any interest earned.

How do I download my Chase account history? ›

From the Account Activity page, click “Download Account Activity” under the “I'd like to…” section. Enter information in the fields provided. Please note that multiple download formats are supported, including Comma Separated Value (CSV) and popular account software formats, such as Quickbooks® or Microsoft Money®.

How long does it take to close an account Chase? ›

How long does it take to close a Chase bank account? If your account is in good standing, it can take just up to 2 business days to close your Chase bank account, once it's been initiated. However, before that, it could take you some time to cancel subscriptions, complete all pending payments, and transfer funds.

How to avoid Chase monthly fee? ›

Service Fee: Chase Secure Checking has no Monthly Service Fee when you have electronic deposits made into this account totaling $250 or more, such as payments from payroll providers or government benefit providers, by using (i) the ACH network, (ii) the Real Time Payment or FedNowSM network, or (iii) third party ...

Can I close my bank account online? ›

Cancel your bank account. Although financial institutions allow you to do this online, they may require you to make a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.

Can Chase close your account without notice? ›

Yes. Generally, banks may close accounts, for any reason and without notice. Some reasons could include inactivity or low usage. Review your deposit account agreement for policies specific to your bank and your account.

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