How to Close a Bank Account Online (2024)

3 min read Jan 23, 2024

How to Close a Bank Account Online (1)

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Have you ever wondered what happens when you decide to close a Bank Account? Whether to it's a Savings Account that's outlived its purpose or a Current Account you no longer need, the closure process is an important financial step. Understanding the impact and the steps involved in closing an account ensures that you navigate this transition smoothly and with minimal disruption to your financial health. This guide offers a detailed roadmap on how to close a bank account, simplifying what can often be a complex and confusing process.

How do you close a Bank Account?

Understanding how to close a Bank Account involves a few critical steps.

First, clear all pending transactions. This includes checking for any direct debits or standing orders that might be active.

Contact your bank for detailed information on the requirements to close a Bank Account. It's important to know that Axis Bank allows you to close accounts at any branch, answering the question affirmatively: can you close your Bank Account from any branch?

Steps on how to close a Savings Account

Closing a Savings Account requires careful consideration and a series of steps to ensure a smooth transition. Here's an expanded guide to help you through the process:

1. Open a new Bank Account: Before initiating the closure of your existing Savings Account, consider opening a new Bank Account. This step is crucial to secure a destination for your funds and maintain your financial activities without interruption. Choose an account that aligns with your current financial needs, possibly one offering better interest rates or lower fees.

2. Cancel recurring payments and direct deposits: Review your existing Savings Account for any recurring payments or direct deposits. These might include utility bill payments, subscription services, or salary credits. Ensure that you redirect these transactions to your new Bank Account. This prevents missed payments and ensures your financial obligations continue uninterrupted.

3. Transfer or withdraw your money: Once your new account is active and you have redirected all recurring transactions, transfer the funds from your old Savings Account. You can do this via online banking, a cheque, or a direct transfer. If the balance is small, you might choose to withdraw the amount in cash. However, for larger sums, a transfer is safer and more practical.

4. Contact your old bank: With your funds safely transferred, reach out to your old bank to inform them of your decision to close the account. You can typically do this via a formal letter, a visit to the branch, or in some cases, through an online process. To close a Savings Account in Axis Bank, you need to submit the Account closure form, your debit card cut into 4 pieces and unused cheque leaves.

5. Obtain written confirmation: After closing your account, request a written confirmation from the bank. This document proves that you have closed your account and fulfilled all obligations. It's an essential record to keep, just in case there are any discrepancies or queries in the future.

6. Check for any fees or charges: Be aware of any potential fees associated with closing your Savings Account. Some banks may charge a closure fee, especially if you close the account soon after opening it or if it falls below the required minimum balance.

7. Dispose of your Chequebook and Debit Card securely : After closing your account, securely dispose of any physical components like your chequebook and debit card. Cutting up your debit card and shredding your chequebook can prevent any potential fraudulent use.

8. Monitor for any unexpected transactions: Finally, keep an eye on your statements for a short period after closure. This ensures that no unexpected transactions occur post-closure, and if they do, you can address them promptly.

By following these steps, you can close your Savings Account confidently and securely, ensuring a hassle-free transition to your new banking arrangement.

How to close an inactive Bank or Overdrawn Account

Closing an inactive or Overdrawn Bank Account demands a different approach than closing a regular account. Here's an elaborate guide on how to navigate this specific scenario:

1. Assess the account status: Begin by determining the exact status of your account. An inactive account usually refers to an account that hasn't seen any activity for a long time, whereas an overdrawn account has a negative balance. The approach for closure will vary based on this status.

2. Address the overdrawn balance: If your account is overdrawn, the first step is to bring the balance to zero or positive. You might need to deposit enough funds to cover the negative amount. This step is crucial because most banks won't close accounts with outstanding balances.

3. Reactivate inactive account:For an inactive account, you may need to first reactivate it. This could involve making a small deposit or withdrawal to show activity or simply contacting the bank to inform them of your intention to use or close the account.

4. Contact your bank for specific procedures: Each bank has its own set of rules for closing inactive or overdrawn accounts. Get in touch with your Bank to understand the specific requirements. This might include filling out specific forms, providing identification, or even paying a fee in some cases.

5. Get written confirmation: Once you've successfully closed the account, ensure you receive written confirmation from the bank. This document is important as proof of closure and to ensure no future disputes arise regarding the account.

6. Understand the RBI Guidelines: Familiarize yourself with the RBI (Reserve Bank of India) guidelines regarding the closure of bank accounts, particularly overdrawn accounts. This will help you understand your rights and the bank's policies.

7. Monitor for closure confirmation and statements:After requesting closure, keep an eye out for confirmation from the bank. Also, monitor for any additional statements or notifications to ensure there are no lingering issues or unexpected charges.

Conclusion

The decision to close a Bank Account, when necessary, marks a significant step in managing your financial journey. At Axis Bank, we understand the importance of this decision and strive to make the process as smooth as possible for our customers. Our commitment extends beyond providing a wide array of banking features and benefits; we aim to offer a closure experience that is as seamless and stress-free as the one you encountered when you opened your account with us.

While Axis Bank stands ready to assist you through the account closure process, we also encourage you to explore our various Axis Bank Account options.

Also Read: Complete guide on how to open a Savings Account in 5 easy steps

Frequently Asked Questions


Will closing my bank account hurt my credit?

Closing a bank account typically does not have a direct impact on your credit score. Bank accounts are not reported to credit bureaus, and therefore, their status does not influence your credit history or credit score.

Can I close my bank account and open a new one with the same bank?

Yes, banks allow the closure of one account and the opening of another. Prior to initiating the closure of your current Savings Account, it is essential to explore the option of opening a new Bank Account. This proactive measure is vital to ensure a designated place for your funds and to sustain uninterrupted financial activities.

If I close my bank account, what happens to my money?

Prior to finalizing the account closure, it's essential to confirm that the account balance is reduced to zero. This can be achieved by either withdrawing the funds, transferring them to an alternative account, or settling any outstanding fees or charges. In the event that you decide to close a bank account while a positive balance persists, the bank typically issues a cheque for the remaining funds.

Disclaimer: This article is for information purpose only. The views expressed in this article are personal and do not necessarily constitute the views of Axis Bank Ltd. and its employees. Axis Bank Ltd. and/or the author shall not be responsible for any direct / indirect loss or liability incurred by the reader for taking any financial decisions based on the contents and information. Please consult your financial advisor before making any financial decision

How to Close a Bank Account Online (2024)

FAQs

How to Close a Bank Account Online? ›

Typically, you must call or visit your financial institution to do this. However, some banks and credit unions will let you close an account online. Be sure to download any statements you may need for purposes such as completing your tax return before the old account is closed.

How do I permanently close my bank account? ›

Contact your old bank: With your funds safely transferred, reach out to your old bank to inform them of your decision to close the account. You can typically do this via a formal letter, a visit to the branch, or in some cases, through an online process.

Is there a fee for closing a bank account? ›

Most of the time, you won't be charged a fee simply for closing a bank account, although there are a few exceptions.

What documents do you need to close a bank account? ›

Each bank may have its own requirements about what information needs to be present in the letter, but your full name, account number, bank name, date and Social Security number are likely to be on the list. Other banks may let you close your account over the phone or online.

Does closing a bank account hurt your credit? ›

The act of closing a bank account, such as a checking or savings account, does not directly affect your credit score. Your credit score is not directly affected by your checking and savings account activity. That includes account closures.

Can I close my bank account without visiting the bank? ›

Typically, you must call or visit your financial institution to do this. However, some banks and credit unions will let you close an account online. Be sure to download any statements you may need for purposes such as completing your tax return before the old account is closed.

Can a bank refuse to close your account? ›

No Bank can refuse to close your deposit account and even loan account if you are repaying all dues with interest. However, if the account is opened for some specific purpose and the purpose still exists, banks may in such cases refuse to close the account.

What is a valid reason for closing a bank account? ›

There are many reasons banks can close your account without notice. The most common reasons include suspicious account activity, too many overdraft fees and account policy violations.

What to do before closing a bank account? ›

How to close a bank account
  1. Open a new bank account. Opening a new account is necessary before closing the old one. ...
  2. Move your recurring payments. ...
  3. Withdraw your remaining balance. ...
  4. Contact your old bank to close your account. ...
  5. Check and keep your final statement.
Oct 14, 2023

How long does it take to close a bank account? ›

Closing a bank account can take anywhere from a few days to a few weeks, depending on the bank and whether there are any outstanding transactions or issues to resolve. In many cases, if your account is in good standing and all transactions have cleared, the process will only take a day or two.

Can I close a bank account over the phone? ›

You can close the account in person, over the phone, by mail, or online, but every bank is different. Talk to your bank to know for sure what their process for account closure might be. Don't forget to get a confirmation of the account closure afterwards.

What happens to your money when you close a bank account? ›

The bank will check your account to ensure it's in good standing and that you've resolved any outstanding issues before it marks the account as closed. If there are any remaining funds in the account, you should be able to request a transfer to your new account or receive a check by mail.

What is the rule of closing the bank account? ›

Contact Your Bank

Cancel your bank account. Although financial institutions allow you to do this online, they may require you to make a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.

Is it worth closing a bank account? ›

Closing an account may save you money in annual fees, or reduce the risk of fraud on those accounts, but closing the wrong accounts could actually harm your credit score. Check your credit reports online to see your account status before you close accounts to help your credit score.

Will my bank account close if there is no money in it? ›

Yes. Generally, banks may close accounts, for any reason and without notice. Some reasons could include inactivity or low usage. Review your deposit account agreement for policies specific to your bank and your account.

Can you reopen a closed bank account? ›

Dormant accounts require reactivation, which can often be resolved by making a transaction. Accounts closed due to excessive overdrafts may be reopened after settling outstanding balances. Fraudulent activities leading to account closure generally prevent reopening with the same bank.

Can you completely close a bank account? ›

If you just want to close, contact your bank

Closing an account is usually straightforward, you just need to ask the bank. You can usually request this: online. by phone or live chat.

Can you close your own bank account online? ›

Now that you have a zero balance, it's time to shut down your old account officially. Banks don't usually allow you to close a bank account online, so you'll probably have to call customer service or visit a branch. By the time your conversation is over, your account should be closed.

Can I close my bank account and get all my money? ›

The bank will check your account to ensure it's in good standing and that you've resolved any outstanding issues before it marks the account as closed. If there are any remaining funds in the account, you should be able to request a transfer to your new account or receive a check by mail.

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